Senior Patient Service Associate - Specialist Clinics Operations

Changi General Hospital · 📍 Canggu, Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
Changi General Hospital is seeking a highly motivated and experienced Senior Patient Service Associate to join our Specialist Clinics Operations team in Canggu, Bali. In this role, you will play a crucial part in ensuring the smooth and efficient operation of our specialist clinics, providing exceptional patient care and support. This is an excellent opportunity for a professional looking to advance their career in the healthcare sector.

📋 Tanggung Jawab Pekerjaan

Provide excellent patient care and support to ensure a positive patient experience.,Coordinate and manage the operations of specialist clinics, including scheduling, patient flow, and resource allocation.,Assist in the development and implementation of clinical protocols and guidelines.,Monitor and report on clinic performance metrics to ensure quality and efficiency.,Train and mentor junior staff to maintain high standards of patient service.,Collaborate with multidisciplinary teams to ensure seamless patient care across different departments.,Handle patient inquiries and complaints, resolving issues promptly and professionally.,Maintain accurate and up-to-date patient records and documentation.

🎓 Kualifikasi & Syarat

Bachelor's degree in Healthcare Administration, Nursing, or a related field.,Minimum of 5 years of experience in a patient service or clinical operations role.,Strong knowledge of healthcare regulations, policies, and best practices.,Excellent communication and interpersonal skills.,Ability to work well under pressure and manage multiple tasks simultaneously.,Proficient in using healthcare information systems and software.,Fluency in English, both written and spoken.,Valid certification in patient service or clinical operations is a plus.

🛠️ Keahlian

Patient care and serviceClinical operations managementHealthcare regulations and policiesCommunication and interpersonal skillsTime management and multitaskingHealthcare information systemsProfessionalism and ethicsTraining and mentoring
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